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16 Barracuda Control Server Administrator’s Guide

Connect to Barracuda Support Servers

In the Support Diagnostics section of the ADVANCED > Troubleshooting page, you can initiate a

connection between your Barracuda Control Server and the Barracuda Networks Technical Support

Center which allows technical support engineers to troubleshoot any issues you may be experiencing.

Contacting Technical Support

To contact Barracuda Networks Technical Support:

• By phone: call 1-408-342-5400, or if you are in the United States, (888) Anti-Spam, or

(888) 268-4772

• Online: visit http://www.barracuda.com/support and click Support Case Creation.

There is also a Barracuda Networks Support Forum available where users can post and answer other

users’ questions. You can log in or create a new Barracuda Networks account by clicking Sign In at

https://community.barracudanetworks.com/.

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Barracuda Networks Control Server Informazioni Techniche Pagina 16